Terms and Conditions
The rules that govern our partnership
Last updated: November 2025
Welcome to AI2PROS
These Terms and Conditions govern your use of AI2PROS services and
website. By using our services, you agree to these terms.
We've written these terms in plain English to make them as clear as
possible. If you have questions, just email us at
[email protected].
Our Services
What We Provide
AI2PROS provides AI-powered receptionist services including:
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24/7 automated call answering and customer service
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Appointment booking and calendar management
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Lead capture and customer information collection
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SMS and email automation
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Professional website building and design services
Your Responsibilities
Account Security
- • Keep your login credentials secure
- • Notify us immediately of any unauthorized access
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• Use strong passwords and enable two-factor authentication
- • Don't share your account with unauthorized users
Accurate Information
- • Provide accurate business and contact information
- • Keep your account information up to date
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• Ensure your business practices comply with applicable laws
- • Don't use our services for illegal activities
Payment and Billing
Transparent Pricing
One-off setup fee to build your bespoke AI agent, followed by a
monthly subscription that costs a fraction of what you'd pay for a
human receptionist. Should you opt for our website building
service, hosting fees are included in your monthly subscription.
Pricing varies based on your chosen package and business
requirements.
Billing Cycle
Subscriptions are billed monthly in advance. Your billing date
is the same day each month that you first subscribed.
Payment Methods
We accept major credit cards and ACH bank transfers. All
payments are processed securely by our payment partners.
Refunds
We offer a 30-day money-back guarantee for new customers.
Refunds are prorated for partial months.
Price Changes
We may change our prices with 30 days' notice. You can cancel
before the new rate takes effect if you don't agree to the
change.
Data and Privacy
Your Data Ownership
You own all the data you provide to us and all the data generated
through our services. We're just the custodians.
What We Do
- • Store your data securely
- • Use it only to provide our services
- • Protect it with industry-standard security
- • Give you full access and control
What We Don't Do
- • Sell your data to third parties
- • Use it for our own marketing
- • Share it without your permission
- • Keep it after you cancel
For complete details, see our
Privacy Policy.
Acceptable Use
What You Can Do
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Use our services for legitimate business purposes
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Customize your AI receptionist for your business needs
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Export your data at any time
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Cancel your subscription anytime
What You Can't Do
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Use our services for illegal activities or spam
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Attempt to hack, reverse engineer, or disrupt our
services
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Share your account credentials with unauthorized users
Cancellation and Termination
You Can Cancel Anytime
- • No long-term contracts or cancellation fees
- • Cancel through your account dashboard
- • Service continues until the end of your billing period
- • We'll help you export your data
When We Might Cancel
- • Non-payment after 30 days
- • Violation of these terms
- • Illegal use of our services
- • We'll give you 30 days' notice when possible
Questions About These Terms?
We're here to help clarify anything that's not clear. Don't hesitate
to reach out with questions.
We typically respond within 24 hours